How to Buy: We make it easy for you to buy from KPG!
1. Add the items you want to your Shopping Cart,
2. Confirm your order, and
3. Proceed to Checkout.
You may also order by telephone by contacting us at (214-281-8511).

Confirming your order
After you have added items to your Shopping Cart, check your order for accuracy. When you are satisfied that the information is correct, proceed to Checkout by clicking the Checkout button.

Defective Items
A defective item is an item that arrives undamaged in shipping, but unable to function properly. The item must not have any visible damage and must clearly be from manufacturing issues. If you receive a defective item simply call us to arrange to return that product and receive a replacement. Please note that you must send all packaging, manuals, and items included in the original product box, along with your packing slip and a detailed explanation of the defect within 30 days of receipt. Please note, attempting to return merchandise you have damaged is mail fraud and you may be subject to prosecution.

Order Fulfillment Policy
Most in-stock items will be shipped within 2-3 business days. For out-of-stock items, you will be notified of any delay. Payment is due to complete any order, even for out-of-stock items.

Shipping Policies
Shipping times and rates are only estimates and are not guaranteed. Additional shipping may be required on your order due to weight, zip code, your combination of items, or other factors. We cannot control occasional inventory shortages, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your product to you as soon as possible. International orders will be shipped by the best available means.

Exchange and Return Policy
We do not have an exchange or returns policy. All sales are final and products may not be exchanged or returned. If a product is defective and will not work properly, it may be sent back to us and replaced. See Defective Items.

Errors and Omissions
PRICE AND/OR DESCRIPTION CHANGES: All prices, pictures and descriptions on this site are subject to change. KPG maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, KPG reserves the right to cancel or refuse orders at its sole discretion. Please contact us within 30 days regarding price or promotion discrepancies.

Privacy Policy
Your privacy is of utmost importance to us. Therefore, we will not sell, rent, share or loan your personal information to any unrelated third parties.